Last Amended: Oct 3, 2019 Effective date: Oct 23, 2019
100% satisfaction guarantee
We work really hard to bring you great quality in the selection, curation, and craftsmanship that goes into everything we make. However, If you are unsatisfied with your purchase, you can return it for a full refund within 30 days of your purchase. Please shoot us an email and we will send you a return label.
Cancelling your subscription
We love having you as our customer and will be sad to see you go but fully understand that needs change. You can cancel your subscription with us anytime*. Please shoot us an email with your cancelation request.
*If you cancel your subscription less than 3 weeks before the holiday you will be charged for the upcoming box and your subscription will cancel right after that. As long as you cancel more than 3 weeks before the holiday you will not be charged and your subscription will be cancelled immediately.
You count on us for your holiday, and we’ll do anything in our power to fix any hiccups that may occur. We'll always do our best to offer you with a replacement for damaged or missing items. Because of the urgency of the holiday, the quicker you send, the quicker we can react to make sure your holiday stays in tact.
If you receive a damaged item, snap a picture and shoot us an email.
If you're missing an item from your box or if you’ve never received your box, please let us know.
Sometimes, we run out of stock of replacement items. If no replacements are available, we'll be sure to provide with an adequate compensation.